Get in Touch

Have questions about 1w? We're here to help!

Send us a Message

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Email Support

Get in touch with our support team

[email protected]

Response Time

We typically respond within

24-48 Hours

App Support

Need help with the app?

In-App Help Available

Frequently Asked Questions

Before reaching out, you might find the answer you're looking for below:

Our estimates are based on real-time weather data and scientific algorithms. While we strive for 95% accuracy, actual drying times may vary due to factors like fabric thickness, initial moisture content, and local microclimates.

Location access allows us to provide accurate weather data for your specific area. You can also manually enter your city if you prefer not to share your precise location.

The app can cache recent weather data for limited offline use, but for the most accurate estimates, an internet connection is required to fetch real-time weather information.

Yes! Most of your data is stored locally on your device. We only collect minimal data necessary for app functionality. Please review our Privacy Policy for complete details.